PURE PLUMBER – Policies

At PURE PLUMBER, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect information including:

• Name
• Phone number
• Email address
• Property or service address
• Information submitted through our contact forms
• Service request details
• Communication preferences

This information is used solely to provide plumbing services, respond to inquiries, schedule appointments, send estimates, and improve customer service.

SMS Privacy

PURE PLUMBER sends text message updates and responses to customers regarding appointments, estimates, scheduling, pricing, and plumbing services offered through our website.

• When you provide your mobile number and opt into SMS communications, we may send service-related messages.
• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• PURE PLUMBER respects your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing information only with platform providers, phone companies, and vendors that help us deliver text messages.
• Text messaging originator opt-in data and consent will never be shared with any third parties for marketing purposes.
• We may disclose information when required to comply with legal obligations, governmental requests, protect our rights, prevent fraud, or reduce liability.

This SMS Privacy Policy applies specifically to our text messaging services and does not replace or modify this general Privacy Policy.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and improve our services.

Third-Party Services

We may use trusted third-party providers for services including:

• Website hosting
• Scheduling software
• Payment processing
• SMS delivery
• Analytics

These providers receive only the information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no online system is completely secure, we strive to protect your information using industry-standard practices.

By providing your mobile phone number and opting into our SMS program, you agree to receive text messages from PURE PLUMBER regarding plumbing services, appointments, scheduling updates, estimates, invoices, promotions (when applicable), and customer support.

• When you opt in, we may send a confirmation message verifying your subscription.
• Message and data rates may apply.
• Message frequency varies.
• Text HELP for assistance.
• Text STOP to cancel.

Opt-Out

You may cancel SMS communications at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message indicating you have been unsubscribed. After this, you will no longer receive text messages unless you opt in again.

Help

If you need assistance, simply reply HELP to any text message you receive from us. We will respond with instructions regarding our messaging program and how to unsubscribe.

Participating Carriers

Participating carriers include, but are not limited to:

AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central Illinois, Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), Cox, Cross, Element Mobile (Flat Wireless), Epic Touch, GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless, Keystone Wireless, Mosaic Telecom, Nex-Tech Wireless, nTelos, Panhandle Communications, Pioneer, Plateau Wireless, Revol, RINA, Simmetry, Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, West Central Wireless, and other participating U.S. wireless carriers.

• Carrier participation may change without notice.
• Carriers are not liable for delayed or undelivered messages.

For questions regarding your privacy, please review the Privacy Policy above.

By using this Website, you agree to the following:

Estimates

All estimates provided online, by phone, or by text are preliminary unless otherwise stated. Final pricing may vary depending on inspection, labor requirements, materials, permit requirements, and unforeseen conditions.

Service Availability

Service availability depends on technician scheduling, location, weather, emergencies, and material availability.

Website Accuracy

We strive to keep all information accurate and current; however, we do not guarantee that all pricing, descriptions, or content are free from errors. We reserve the right to correct errors and update information without prior notice.

Intellectual Property

All content on this Website—including logos, text, graphics, photographs, designs, and branding—is the property of PURE PLUMBER and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

To the fullest extent permitted by law, PURE PLUMBER shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this Website or our services.

External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Contact Us

If you have questions regarding these policies or your personal information, please contact us.

• PURE PLUMBER
• Website: pureplumberca.com
• Email: hellopureplumber@gmail.com
• Phone: (707)